Get Statements Paid on Time
What if your financial coordinator (FC) never had to deal with slow-paying patients again? Cash flow would be healthy and consistent, you would have plenty of money to invest in your business, and you would lower her stress level and yours. Would you be interested in a way to make this happen? I am certain your FC would!
For many orthodontic practices the reality is that some patients treat your unpaid statement like it's a free loan. They dismiss phone calls and letters, haggle with your FC and threaten to report you to the ADA for abandonment' when she tells them treatment must be discontinued. They will do any or all of these when they do decide to pay after 60, 90, 120 days or longer. But there is a proven way to get paid faster and on a consistent basis.
Here are some numbers you need to consider. After 60 days the likelihood of collecting on outstanding invoices diminishes significantly. According to the Commercial Collection Agency Association you have only a 69.6% chance of collecting at 90 days and at six months it falls to 52.1%.
Think of the benefits of a collection system that works:
- You save company time and resources
- You increase your receivables each month
- Your cash flow improves
- Your company becomes more profitable
- You and your FC's quality of life improves
An experienced Management Consultantcan help youimprove your cash flow situation. Implementing a system that works will prevent unpleasant exchanges between you, your team and patients about delinquent accounts when they're in the office for periodic adjustments. One thing you can be certain of, and that is, you will not receive any referrals from a patient whose account is delinquent. You will get negative comments said about you and your practice, for sure. Your team will suddenly become rude, your fees too high and your skills questionable. No one can afford this kind of publicity; therefore, it's imperative to get a handle on collections in your practice. My system will do that for you.
2007 Avis Ward of AWard Consulting, LLC
Avis Ward is a Dental Marketing Consulting specializing in Orthodontics. More information about Avis can be found here: http://aviswardconsulting.com/ or Avis Ward Avis invites you to view her blog.
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